Apps System Requirements

Supported Browsers

All KPTM applications support current versions of the following browsers on Windows, Mac OS, iOS and Android operating systems:

  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Edge

JavaScript

Our applications require the use of JavaScript. Some firewalls and high-security environments disable JavaScript.

Session Cookies

Our authenticated modules require third-party cookies to be enabled. If you are using a browser with third-party cookies disabled or cross-site tracking prevention enabled, you cannot log in to our applications or may have issues filtering data in reports. In this case, a default system message will be displayed to notify you of the issue.

How to Enable Cookies in Your Browser

The following section provides steps to enable cookies and cross-site tracking in various browsers:

GOOGLE CHROME
  1. In the top right corner of the browser, click the Customize and control Google Chrome icon, and then click Settings.
  2. On the Settings page, click Privacy and security.
  3. Click Third-party cookies, and then select the Allow third-party cookies radio button.
SAFARI ON MAC OS
  1. On the Mac OS bar, click Safari > Settings.
  2. Click Privacy, and then clear the Prevent cross-site tracking checkbox.
  3. Click Advanced Settings, and then clear the Block all cookies checkbox.
SAFARI ON IOS (IPHONE AND IPAD)
  1. Go to Settings > Safari.
  2. Under Privacy & Security, turn off the Prevent Cross-Site Tracking option.
  3. Go to Settings > Safari > Advanced.
  4. Under Privacy, turn off the Block All Cookies option.
MOZILLA FIREFOX
  1. In the top menu bar, click Firefox, and then select Preferences.
  2. Select the Privacy & Security panel.
  3. Select the Standard or Custom option.
  4. For the Custom option, select Cross-site tracking cookies, and isolate other cross-site cookies as a preference for Cookies.
MICROSOFT EDGE
  1. In the top right corner, click Settings and more, and then click Settings.
  2. Click Cookies and site permissions.
  3. On the Cookies and data stored page, click Manage and delete cookies and site data, and then set the following options:
    • Enable Allow sites to save and read cookie data. (recommended).
    • Disable Block third-party cookies.